Returns / Refunds

We understand you may need to return an item. We make returns easy as possible. You may return an item with a receipt within 45 days of ship date with no questions asked. Once we receive your return we will refund your payment in the form we received it. Ship the item to us with the carrier of your choice. We do recommend insuring the package for your protection. Shipping charges you incurred will be credited to your store account for future purchases.

  • Shipments that are refused or marked "return to sender" will be charged a 25% restocking fee.
  • If the goods you received are defective or damaged, you must contact Brownsland Farm & Home within 24 hours of receiving your order. Please notify us at
  • Defective or damaged goods must be returned to Brownsland Farm for credit.
  • Packages shipped from the manufacturer may have the manufacturer's address on the package or on the packing slip. Do not return items to the manufacturer's address.
All returns, regardless of origin, should be sent to the following address unless instructed otherwise:

Brownsland Farm
2455 N. Indian Hill Rd.
Hawesville, Kentucky 42348-6393